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JOIN 200 CX LEADERS FOR AN EXCLUSIVE INDUSTRY EVENT
The CX Leaders' Convention is a highly effective, retreat style event for 200 invite only, CX leaders.
It's a packed 2 days surrounded by peers to get to the crux of issues without any distractions.
Join us at our 5* location for insights from top leaders in the field, round table discussions with peers and experts, insights into the latest technology advances and innovations, high powered networking sessions, some valuable case studies, and some well earned down time to enjoy the surroundings of our luxury resort, the Celtic Manor in Monmouthshire, the home to the 2010 Ryder Cup.
HOT TOPICS COVERED AT THE CX LEADERS' CONVENTION '25
- Future of Omnichannel
- Remote & Hybrid CX Workforce Management
- Customer Loyalty & Retention
- CX Crisis Management
- CX Innovation
- Diversity, Equality & Inclusion in CX
- AI in CX
- Data Driven Decisions from Customer Insights
- Unifying Communication
- Priorities for CX Leaders in 2025
- Employee Engagement
latest technology advances * innovations * high powered networking *valuable case studies * and some well earned down time
BUILD YOUR NETWORK, KNOWLEDGE & INDUSTRY INTELLIGENCE
Expand Your Network
Expand Your Network
Expand Your Network
Catching up with industry colleagues and making new contacts is a crucial element of all leaders' remits. Our event is packed with senior leaders worth knowing and building connections with.
Gain Insights
Expand Your Network
Expand Your Network
Peer-to-peer discussion groups are a fantastic way to take on challenges that all leaders in the industry face, with a collaborative approach.
Build Relationships
Expand Your Network
Build Relationships
As well as a packed agenda to stay up to date with the latest industry developments, thinking, strategies and initiatives, there's also some important downtime to relax with leaders and build lasting relationships across the industry.